Support

Talliqo Pro unlocks the full feature set, including unlimited budgets, AI-powered Money Coach insights, advanced analytics, and receipt storage. Free users can use core tracking features and earn extra access through rewarded ads.

Open the app and tap Settings → Upgrade to Pro. Choose a monthly or yearly plan and confirm through the App Store or Google Play. Your subscription is billed through your store account.

Subscriptions are managed entirely by Apple or Google — Talliqo cannot cancel them on your behalf.

• iOS: Open Settings → tap your name → Subscriptions → Talliqo → Cancel Subscription.
• Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → Talliqo → Cancel.

Cancellation takes effect at the end of the current billing period; you keep Pro access until then.

Go to Settings → Restore Purchases inside the app. Make sure you are signed in to the same App Store or Google Play account used for the original purchase.

Refunds are processed by Apple or Google, not by Talliqo. To request a refund:

• iOS: Visit reportaproblem.apple.com.
• Android: Visit the Google Play Help Centre and use the request a refund option within 48 hours of purchase.

On the sign-in screen, tap Forgot Password and enter your email address. You'll receive a reset link shortly. If you signed up with Google or Apple, use that provider to sign in — there is no separate Talliqo password.

Go to Settings → Delete Account inside the app and confirm. All your data — transactions, receipts, budgets, and account information — is permanently deleted from our servers within 30 days. This action cannot be undone.

Try the following steps:

• Check your internet connection.
• Make sure you are using the same sign-in method (Google or Apple) as when you first created your account.
• Force-quit the app and reopen it.
• Update to the latest version of Talliqo from the App Store or Google Play.

If the issue persists, email us at charlespheonix@gmail.com with your device model and OS version.

Tap the + button on the home or transactions screen. Enter the amount, category, date, and an optional note. You can also scan a receipt to capture details automatically.

Go to the Budgets tab and tap Add Budget. Choose a category, set a spending limit, and select the period (monthly, weekly, or custom). Talliqo will track your spending against the limit and alert you as you approach it.

Yes. Go to Settings → Export Data to download a copy of your transactions in CSV format. This is also available as part of your GDPR data portability rights.

Ads help keep Talliqo free for users who haven't subscribed. You can remove all ads by upgrading to Talliqo Pro. We do not share your financial data — transactions, budgets, or receipts — with advertisers.

You can choose to watch a short rewarded ad to earn in-app credits. These credits can unlock certain Pro features temporarily. Credits have no cash value and cannot be transferred or withdrawn.

Credits are usually applied immediately. If they don't appear, try the following:

• Pull to refresh the screen where credits are displayed.
• Force-quit the app and reopen it.
• Check your internet connection — credits require a server response to be confirmed.

If the issue persists, email us at charlespheonix@gmail.com.

All your data is stored in Google Firebase (Firestore and Firebase Storage), hosted in Google's secure cloud infrastructure with encryption in transit and at rest. Receipt images are accessible only to your account.

No. We do not sell, trade, or rent your personal or financial data to any third party. See our Privacy Policy for full details.

Go to Settings → AI Privacy Controls to manage what transaction data the AI coach can access and analyse.